Apollo is primarily a product-supply business. This page explains how product scope, freight, delivery and local site responsibilities are normally separated.
Website policyCurrent Apollo NZ Global operating guidance
01
Quotation defines the supply scope
The quotation or order confirmation identifies the product, quantity, options, included accessories, pricing basis, freight or delivery allowance where applicable, and known exclusions. Product pages are a planning starting point; the quotation is the commercial reference for the order.
02
Project quotations and taxes
Apollo pricing is prepared manually for each project after the product configuration, quantity, destination, freight pathway and project requirements are reviewed. The website and AI tools do not calculate, estimate or display project pricing. Applicable GST, duties, taxes, destination charges and local handling are confirmed through the quotation process where relevant.
03
Freight and delivery
Freight route, crate or package dimensions, depot or port delivery, site access, unloading and lifting should be considered before the final order is confirmed. Delivery dates are estimates until the relevant manufacturing, freight and transport pathway is confirmed.
Confirm the delivery address or port/depot
Confirm access for the delivery vehicle
Identify forklifts, cranes or other unloading needs
Check storage and weather protection if products will be held before use
04
Local works are outside Apollo's supply scope
Foundations, slabs, drainage, electrical work, structural engineering, building work, installation and statutory approvals remain the responsibility of the purchaser's local project team. Apollo can provide available product information to help that team understand the supplied system.
05
International projects
Destination climate, port access, import requirements, inland freight, local technical requirements and compliance should be reviewed before supply. Apollo does not assume that a configuration suitable for one market automatically meets another market's requirements.
06
Receipt and inspection
The receiving party should check delivered packages promptly against the shipping and order information and report visible freight damage, shortages or obvious discrepancies as soon as practical with photographs and package references.